Annex A 6.3
Information security awareness, education and training
Staff receive appropriate awareness, education and training, updated as policy and threat change.
What an assessor looks for
Completion records alone are weak evidence. Show that content is refreshed to reflect current threats, and that role-specific training exists where roles carry specific risk.
Where it usually fails
The same annual module has been issued unchanged for years and reflects neither current threats nor the organisation's own incidents.
Classification
- Theme
- A.6 People
- Control type
- Preventive
- Security properties
- Confidentiality, Integrity, Availability
- Cybersecurity concepts
- Protect
- ISO 27001:2013 equivalent
- 7.2.2
Control number and title are identifiers used as references. The classification above is our own analysis, aligned to the shape of the ISO 27002 attribute model rather than reproduced from it, and no text from the standard appears on this page. Last reviewed 2026-08-03.
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