Annex A 7.13
Equipment maintenance
Equipment is maintained correctly to ensure availability, integrity and confidentiality of information.
What an assessor looks for
Show maintenance records and how data is protected when equipment is serviced by third parties or removed from site.
Where it usually fails
Equipment is sent for repair with storage still installed and no agreement covering the data on it.
Classification
- Theme
- A.7 Physical
- Control type
- Preventive
- Security properties
- Availability, Integrity, Confidentiality
- Cybersecurity concepts
- Protect
- ISO 27001:2013 equivalent
- 11.2.4
Control number and title are identifiers used as references. The classification above is our own analysis, aligned to the shape of the ISO 27002 attribute model rather than reproduced from it, and no text from the standard appears on this page. Last reviewed 2026-08-03.
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